Customer service associate

•Role: Customer Service New Associate (Job ID: AIOC-S01667422)

•Company: Accenture

•Location: Hyderabad, India

•Experience Required: 0 to 1 years

Key Responsibilities

•Review, classify, analyze, and moderate user content (profiles, audio, video, text) to ensure online safety and trust.

•Test, evaluate, and interrogate large language models / AI systems on responsible AI guidelines, prompts, and potential shortcomings.

•Stay updated on client policies, platform governance, and safety regulations.

Qualifications & Requirements

•Education: Any Graduation.

•Language Skills: Hindi (Elementary proficiency).

•Core Competencies: Strong critical thinking, analytical skills, resilience to handle sensitive content, and familiarity with internet platforms or responsible AI concepts.